Colin (UK), Cataract surgery review

“I had Cataract Surgery organized through this company, and I have to say I was really impressed with the service I received. From the first email enquiry right through to the end of treatment I felt like a VIP. Tamara was so helpful and nothing was ever problem or too much trouble. I decided to have this treatment after developing a cataract and being told that there was a 6 month waiting list to have it done on the NHS . After a lot of research and reading great reviews I chose Beauty in Prague. I emailed them and within 2 hours Tamara called me and explained all the options that was available and the services the company provide, and answered all my questions. After sending them a copy of my prescription I received a very well presented estimate of the cost of treatment. I decided to go ahead and told Tamara I would like to book an appointment. She then emailed a list of accommodation so I could choose a hotel to suit my budget, this was very helpful. I booked the hotel and confirmed my flight details. Tamara then confirmed my pick up from the airport. I arrived on the Sunday evening my driver was there at the airport waiting for me and he took me to my Hotel. Tamara was in contact with me from the time I landed and made sure everything was fine; and to also confirm my taxi for the next morning. I was travelling alone so I found this very reassuring. Monday morning I was taken to the clinic for the eye examination, when I arrived there was a translator waiting for me and went with me in to the clinic. The eye examination was amazing the staff was so helpful and understanding as I suffer from anxiety. It was a full examination and afterwards it was explained to me all the options available and treatments I could have, and also what they recommend. I have worn glasses for 35 years and I decided to go for the toric lenses in both eyes. The optician explained to me what would happen and what I could expect with this procedure. I was then delighted to be told that both my lenses could be fitted on the same day, which was going to be the Next day and it would take around 15mins per eye. And totally and pain and needle free. Tuesday I had the operation it was really good The surgeon and staff was excellent, It was totally pain free as promised and they put flesh coloured plasters with plastic lenses over my eyes, and gave me a information sheet and bag of eye drops and said I could go. I walked outside and was stunned how good my eye sight was already. Next day I went back for my check up had another full eye examination and was told everything was really good. The optician even showed me the eye chart settings before the operation so I could see how good my eye sight was now. I had no pain or discomfort just needed sunglasses as it was very sunny. And now I had two day to have a look around Prague. It was a great city, wonderful people. Tamara was always available if I needed anything and was full of very helpful information. I would recommend Beauty in Prague to anyone who is thinking about having treatments there. They went well beyond any expectations I had. To sum my trip up. It was a life changing experience. I am glasses free and have perfect vision, and I have some great new friends from the clinic and Beauty in Prague. I will definitely go back there for a visit. Truly a VIP experience from start to Finish.”

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