T & C
DEFINITION OF OUR ROLE IN THE CONTRACT
Beauty In Prague /Esteline s.r.o. commits itself to provide the client with the service agreed upon by both sides. The price of the overall service is a subject to change until the contract between the costumer and Beauty in Prague comes into existence and the booking is confirmed.
The contract between the client and Beauty in Prague only comes into existence after the client sends the deposit and Beauty in Prague issues an invoice for the client. The date on the invoice is considered as the starting point of the contract. By issuing the invoice by Beauty in Prague the booking of the service is considered as confirmed.
The final price of the service should include the treatment itself, as listed in the pricing guide, and additional costs which would be agreed upon. The additional costs include accommodation, if provided by ourselves, transportation to and from the airport. The client is responsible for any unexpected costs related to the treatment that are not already included in the treatment price guide.
An exact quote can only be given after your initial consultation with a plastic surgeon or dermatologist in Prague. Beauty in Prague reserves the right to change prices. All pricing changes will be posted on the Beauty in Prague site, and such posting shall be considered sufficient notice to you of such changes. You are responsible for regularly reviewing pricing information as posted so that you have notice of such changes.
TERMS AND CONDITIONS OF PAYMENTS
After the agreement on the type of surgery and on the date of the treatment is made, a deposit of 300 GBP is required. This can be paid by a credit card or bank transfer. The rest of the payment is paid after initial consultation with plastic surgeon in Prague by cash or a credit card. By sending us the filled medical questionnaire, the client is confirming she/he has understood the terms and conditions.
We reserve the right to charge as a flat cancellation fee 300 GBP regardless the time of cancellation (including cases when the client is declined for the surgery).
In case you will be processing the payment for the rest of your cosmetic surgery package by credit/debit card the amount will be debited in local currency (Czech Korunas). The exchange rate fluctuates and it is published that day by the main Czech Banks. Often the daily exchange rate will effect the amount shown on your statement, when back in the UK, in GBP. The difference can be from £20 up to £200 or even higher as your bank has to calculate the payment back to your currency and have different disadvantageous exchange rate.
That´s why we are not able to guarantee that the amount which will be charged from your credit card will be the price in GBP on which we have agreed. This amount can be guaranteed only if paying by cash in GBP (banknotes must be in a great condition without and parts missing and there must not be any harm on the drawing of the Queen = this banknotes are not accepted by Czech banks).
Beauty in Prague nor the clinic can be held responsible for the exchange rates given by your card issuer.
ACCOMMODATION ORGANISED BY BEAUTY IN PRAGUE
Should you cancel, postpone or shorten the duration of your booking for any reason, Beauty in Prague/Clinic will charge you a 1 night cancellation fee to compensate Beauty in Prague/Clinic for any loss it may have suffered.
THE TREATMENT AND THE RELATIONSHIP WITH THE CLINIC
Beauty In Prague holds no medical qualifications. Beauty in Prague does not carry any responsibility for the work of the surgeon, clinic and its staff. In case the surgeon does not recommend the surgery, we do not hold the responsibility.
All the medical work undertaken is the responsibility of the clinic. The cosmetic surgery clinic will provide the client with all the necessary advices and instructions. If the client refuses to follow them resulting into any type of damage or loss because of the lack of care on the client’s side or any other reason, Beauty in Prague does not take any responsibility.
By returning us a filled medical questionnaire you agree to let Beauty in Prague and the clinic use this questionnaire for the purposes limited to medical use only. Beauty in Prague does not take any responsibility in case the client has provided false information or has concealed client’s full medical history.
All the information in the questionnaire will be treated in a discrete and confidential way. None of the information you provide us for the purpose of the treatment will be used in the future without your written permission.
The client is responsible for his safe arrival to Prague. Beauty in Prague does not take any responsibility in case there is a delay in flight or if the client’s traveling documents are not valid or insufficient.
Beauty in Prague is not liable for any compensation in case our supplier cannot provide the service as agreed upon. Beauty in Prague is not responsible for any unexpected circumstances requiring further costs and expenses which are beyond the subject of the contract, or which are beyond our control which we cannot foresee and avoid even after our best possible care.
In case there are any changes in the booking from the side of the Beauty in Prague, we guarantee to provide such information to the client as soon as possible. Beauty in Prague ensures its client that in such a case Beauty in Prague will re-arrange the date or other conditions of the treatment to the client’s satisfaction. Financial refund or non-monetary compensations are possibilities after mutual agreement is made. If client does not agree with our proposal of solution in case a problem is created at our side, a full financial refund is possible.